Radford has played a central role in one of Australia’s largest retail loss-prevention transformation programs, supporting Coles in the national rollout of AI-enabled smart exit gate technology to address rising retail theft and improve in-store safety. As the Australian and New Zealand distributor of ITAB’s Sigma Gate, Radford supplies, integrates, commissions, and supports both the hardware and software platform across 400+ Coles supermarkets nationally. The program forms part of a broader enterprise initiative incorporating computer vision, skip-scan detection, and advanced exit controls. Public reporting has linked these initiatives to a material reduction in theft and a projected EBIT tailwind of more than $150 million. Radford’s end-to-end delivery — from deployment and systems integration through to ongoing operational support — demonstrates proven capability to execute mission-critical retail technology programs at national scale for Tier-1 enterprise customers.
Radford has supported Woolworths Group in the large-scale deployment of advanced smart exit gate and sensor-based security technologies as part of a national strategy to reduce retail crime and strengthen store-level controls. As the Australian and New Zealand distributor of ITAB’s Sigma Gate, Radford supplies, integrates, commissions, and supports the full hardware and software solution across 600+ Woolworths supermarkets nationally. The program incorporates automated exit controls, overhead sensors, and digital identification capabilities, forming part of a broader enterprise-wide initiative focused on reducing stock loss and improving team member safety. Radford’s role spans national rollout, integration with in-store systems, and ongoing operational enablement — demonstrating the ability to deliver complex, high-visibility retail security programs for Tier-1 national retailers at scale.