Radford has played a central role in one of Australia’s largest retail loss-prevention transformation programs, supporting Coles in the national rollout of AI-enabled smart exit gate technology to address rising retail theft and improve in-store safety. As the Australian and New Zealand distributor of ITAB’s Sigma Gate, Radford supplies, integrates, commissions, and supports both the hardware and software platform across 300+ Coles supermarkets nationally. The program forms part of a broader enterprise initiative incorporating computer vision, skip-scan detection, and advanced exit controls. Public reporting has linked these initiatives to a material reduction in theft and a projected EBIT tailwind of more than $150 million. Radford’s end-to-end delivery — from deployment and systems integration through to ongoing operational support — demonstrates proven capability to execute mission-critical retail technology programs at national scale for Tier-1 enterprise customers.