The Advantages of Optimizing Select & Collect

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Select & Collect is a specialized, often self-service, digital solution designed to streamline the Click & Collect process for retail, enabling customers to purchase or pick up items—particularly bulky goods—without, or with minimal, in-store interaction.

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• Curbside & In-Store Pickup: The system supports both curbside pickup (collecting without entering the store) and in-store pick up.
• Self-Service Focus: It is often implemented as a self-service kiosk, enhancing efficiency for both customers and staff.
• Operational Efficiency: The solution is designed to reduce labor costs, increase basket size, and decrease cart abandonment.

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