
Two-thirds of shoppers with 20+ items use traditional staffed checkouts. With this preference in mind, retailers need to strike a balance between self-checkouts and staffed checkouts to enable the efficient allocation of staff while delivering a great customer experience.
The CheckMate is a traditional staffed checkout that maximises checkout staff utilisation and speeds up the checkout process. CheckMate has a dual-bagging area, divided by two automatic arms that segment the bagging areas off. This allows a single staff member operating a CheckMate to service up to three customers simultaneously. The operator can start scanning a customer’s items, while up to two previous customers are still bagging their goods. No more waiting in long queues for the handful of staffed checkouts in high demand.
The ergonomic design of the CheckMate also makes the physically taxing operation of the checkout more pleasant. Checkmate has been designed with a narrower straight infeed, so the cashier doesn’t need to stretch and lean over the conveyor. It also has a built-in swivel chair, giving the operator a comfortable sit and stand workspace.
Ensure that when your customers want to use a staffed checkout, the experience is quick and easy, there aren’t long wait times, and your checkout operator delivers the best possible service to every customer.